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About LM Cloud

Senior by design.
Twenty years of
opinions on IT.

LM Cloud is a small, deliberately senior UK IT consultancy. No juniors, no layers in between, a clientele built one conversation at a time. We don't have a sales team — we have engineers who answer the phone.

Meet the teamRead our principles
§ 01 — How we got here

Started in 2022.
Still answering the phone.

LM Cloud Consulting was founded in Warrington to do one thing well: run cloud platforms for small UK businesses without the usual layers of account managers and 36-month contracts. We've grown by referral and stayed small on purpose — two directors, both senior, both on every kick-off call.

Lee Eccleston

Managing Director · IT, security & web

Twenty years across M365 administration, security operations and web engineering. Writes most of the security reports, runs the day-to-day client work, and answers the phone when something breaks. Based in Warrington.

Melissa Eccleston

Director

Co-founder and director of LM Cloud.

§ 02 — How we operate

The week, the month,
the quarter.

The same handful of rhythms every client gets. No retainer mystery, no surprise invoices.
Daily
Monitoring + helpdesk
On-shift senior responds within the hour
Weekly
Written client update
What we did, what's queued, anything noticed
Monthly
Security & compliance report
3 pages, plain English, board-readable
Quarterly
Strategy + licensing review
Live session with you, written follow-up
4 yrs
Operating
Independent since 2022
60+
Retainers run
Across UK, EU and US clients
<4 hr
Avg response SLA
Business hours, often faster
0
Lock-in contracts
Monthly notice, always
§ 03 — The boring legal bit

LM Cloud Consulting Ltd

71-75 Shelton Street, Covent Garden
London WC2H 9JQ
United Kingdom

Want to work with us?

Pick a time
that suits. We'll show up.

Thirty minutes with the team. You explain what's going on, we ask sharp questions. No follow-up sequence.

Book a 30-min callContact Us
The team will reply within 4 business hours · Mon – Fri, 9 – 6 UK